Privacy Policy

Pick Your Kiicks
Website: www.pickyourkiicks.com
Location: Surat, Gujarat, India

Introduction

At Pick Your Kiicks ("we," "our," or "us"), your privacy and the security of your personal information is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you browse our website, make purchases, or interact with any of our services. All payment transactions are processed exclusively through encrypted SSL technology.

By accessing our Services, you agree to the practices described in this policy. We encourage you to review this page periodically as this policy is subject to change without prior notice. Please note that this policy does not extend to our business partners, affiliates, designers, or collaborating brands—we request you to review their respective privacy statements.

1. Information We Collect

A. Information You Provide:

Name, email address, phone number, and account password
Shipping and billing addresses
Order details (size, product, price)
Payment information—collected solely by our PCI DSS-compliant payment gateway partners; we do not store your credit/debit card details
Previous orders and transaction history
Customer queries, feedback, reviews, comments, or photos

B. Information We Collect Automatically:

IP address, browser type, internet service provider, device type, and time zone
Pages visited, products viewed, search terms used, and timestamps
Cookies, log files, web beacons, pixels, and similar tracking technologies

C. Third-Party Sources:

Analytics tools (e.g., Google Analytics)
Social media logins (e.g., Facebook, Google)
Designer and brand partners for order fulfilment

2. How We Use Your Information

Register and manage your account
Process orders, payments, shipping, and provide confirmations
Send order and delivery updates
Prevent fraud and conduct credit checks
Respond to customer service queries
Customise your browsing experience and provide personalised recommendations
Deliver targeted advertising and retargeted marketing
Manage loyalty programmes
Optimise our website through analytics
Comply with applicable legal obligations

3. Sharing Your Data

We do not sell your personal data. We only share it when necessary with trusted third parties including:

Courier and logistics companies—for product delivery
Payment providers—PCI DSS Level 1 compliant
Designer and brand partners—for order fulfilment
Analytics and search engine providers (e.g., Google)
Marketing tools providers
Performance marketing and recommendations providers
IT and technology providers, including Shopify (review their privacy practices at https://www.shopify.com/legal/privacy)
Legal authorities—in case of court orders, subpoenas, or regulatory compliance
Business transfer scenarios—mergers, acquisitions, or asset sales

4. Cross-Border Data Transfers

Some data may be processed by partners outside India. We ensure compliance with the Digital Personal Data Protection Act (DPDP) and global best practices. Your information may be transferred to the United States, Canada, or Europe depending on the service provider.

5. Data Retention

Order and account information—retained while your account is active and up to 2 years after closure
Payment information—not stored by us; securely processed by authorised third-party gateways
Analytics data—stored in anonymised or aggregated form
As required by applicable tax, legal, or regulatory obligations

After account termination, we may store your information in aggregated and anonymised format. Submit a deletion request to pykcommunity@gmail.com if needed.

6. Data Security

SSL/TLS encryption for all secure communications
Limited access to authorised personnel only
Regular audits and system checks
Payments processed exclusively via PCI DSS-compliant gateways

Although no system can guarantee absolute security, we take all necessary and reasonable steps to prevent unauthorised access, misuse, or disclosure of your personal data.

7. Your Rights

As an Indian resident, you have the right to:

Access or request a copy of your personal information
Correct or update inaccurate or incomplete details
Request deletion of your data (subject to legal constraints)
Withdraw consent for marketing communications at any time
Object to certain processing activities

To exercise any of these rights, email us at pykcommunity@gmail.com

8. Cookies & Tracking

We use cookies and similar technologies to enable core website functionality, analyse site usage, and deliver personalised advertisements. You may manage or disable cookies through your browser settings, or opt out of interest-based advertising via optout.aboutads.info.

9. Marketing Communications

Where you have opted in or made a purchase, we may send you updates, news, promotional offers, and relevant communications via email, SMS, or other channels. You can unsubscribe at any time using the unsubscribe link in our emails or by updating your account settings.

10. Third-Party Sites

Our site may contain links to external websites. We are not responsible for their privacy practices. Please refer to their respective privacy policies before engaging with them.

11. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

12. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our operations, services, or legal obligations. All updates will be posted on this page with the latest effective date. Continued use of our services implies your acceptance of the revised policy.

13. Contact Us

Email: pykcommunity@gmail.com
Address: Surat, Gujarat, India
Website: www.pickyourkiicks.com